Look for typos
Before you log in to ZayZoon on a browser, always check the domain name. For additional security, only log in through your app.
Scammers use a tactic called typosquatting, where they purchase addresses that look almost like real ones — just with a small typo.
For example:
zayzoom.cominstead ofzayzoon.com(with an "M" on the end instead of an "N")googIe.com(with a capital “i” instead of an “L”)paypall.com(with an extra "l")
These look convincing at a glance, but they’re designed to trick you.
Watch out for suspicious prompts
Some of these sites look almost identical to the real ones — so it’s easy to fall into the trap. Keep an eye out for:
Fake virus pop-ups telling you your phone or computer is infected
Scam tech support numbers urging you to call
Fake login pages that steal your email and password
Malicious downloads disguised as receipts or documents
Important: ZayZoon will never contact you by phone call and we will never urge you to download links or documents or share your personal information over the phone.
Tips to keep your money safe
Here are 5 quick tips to help keep the money in your ZayZoon account safe:
Double-check the URL when logging into a browser — especially when typing it in yourself.
Use bookmarks for websites you use often, like your employer’s portal or ZayZoon.
Sign in through the ZayZoon app for extra security.
Never click on pop-ups that say your device is infected or shows urgency for you to provide personal information
Never call support numbers from pop-ups — always verify contact info from official websites.
Note: ZayZoon does not currently offer phone support, so we will never direct you to call us.
Use built-in browser protection like Chrome’s Safe Browsing or Safari’s Fraudulent Website Warning.
If you think you landed on a suspicious site
Close the browser window immediately.
Access ZayZoon through our mobile app which is generally more secure
Don’t enter any information or download anything.
Let us know immediately if you think your ZayZoon login info may have been compromised — we’ll help you secure your account.
Stay safe online, and if you’re ever unsure, reach out — we’re here to help.