Verifying your account on the ZBD App is easy. Follow these steps to complete your account verification:
Open the ZBD App: Launch the ZBD app on your device.
Navigate to the Top Left of the App: Tap the menu icon (three horizontal lines) in the top-left corner of the screen.
Click on Settings: In the menu, select "Settings."
Go to Account and Personal Area: Tap "Account" and then select the "Personal" option from the list.
Click on “Verify Me”: A new tab will appear where you can tap "Verify Me" to start the verification process.
Complete Your Verification: Upload a valid ID document, such as your Passport, Driver’s License, or other Federal ID to complete the process.
Wait for the Verification Update: Your verification will be processed within 48 hours. You’ll be notified with an update on your verification status, such as “Rejected” or “Approved.”
That’s it: your account should be verified soon!
*To learn more about ZBD’s terms and conditions, please visit our website here.
Here are some tips for a smooth verification process:
You can verify your account using your Passport, National ID card, or Driver's license.
When you submit your document, ensure that all the information on your ID is clearly visible.
Find good lighting for that perfect selfie.
Follow the on-screen instructions carefully
Once you're verified, your limits increase. ✨
**Due to exceptional circumstances, your verification may take longer than expected. If you encounter any issues with your verification process, please make sure to check you have submitted a valid ID and contact us for further assistance.