Do you find yourself locked out of the ZBD wallet after signing up? If so, it’s possible that you are required to verify some information.
We may need you to verify your identity with a government-issued ID and a picture of yourself. The whole process takes only a few minutes and will use your phone’s camera to submit a picture of yourself.
If that is the case, we would have informed you with an email message, or you’ll see a lock icon next to your wallet balance in the app. Please be sure to check either for a link to the verification process. It’s important to submit this information as soon as possible, so you can use your ZBD wallet.