If you received an email about this migration, your ZBD account will be updated to ensure compliance with European regulations and to continue providing you with the best possible service.
What's Changing
What's Temporarily Different
You won't be able to deposit BTC from external sources
You won't be able to receive BTC from external Lightning wallets
We're working on enabling these features for EU users
Sending sats to external Lightning wallets
What Stays the Same
Playing games and earning sats
Taking surveys and polls
Buying gift cards valid in EU stores
Your account balance and transaction history will remain intact
What to Expect
Your account will be updated on the date in your email. This happens automatically - you don't need to do anything. After the update, you'll need to accept updated Terms of Service when you next log in.
Frequently Asked Questions
Why was my account selected? Your account was selected based on your usage patterns and location data for regulatory compliance.
Will I lose my sats? No. Your balance and transaction history will remain intact.
Can I opt out? This update is required for compliance. If you believe you've been misclassified, contact our Support Team before the update date.
What if I don't accept the new Terms? You'll need to withdraw your sats before the update date. Contact support if you need help.
When will BTC deposits be available again? We're actively working on this and will notify you once it's restored.
Need Help?
Contact our Support Team if you have questions or believe you've been misclassified.