Try These Steps First
1. Double-check your phone number
Make sure the phone number you entered is correct.
2. Wait a few minutes
Verification codes are usually delivered within seconds, but mobile carriers can occasionally experience delays. Please wait 5 to 10 minutes before requesting another code.
3. Avoid requesting multiple codes
Requesting several verification codes in a short period of time can temporarily prevent new codes from being sent to your number.
4. Check your SMS spam folder
Although uncommon, some mobile carriers may mistakenly filter verification codes as spam. Check your device's spam, blocked, or filtered messages folder to see if the code was delivered there.
5. Check your mobile service
Make sure your device has a cellular connection and is able to receive text messages from other numbers.
6. Try again later
If you've requested multiple codes, your account may be temporarily rate-limited. If that is the case, you might need to wait 24 hours to request an additional code.
Still Not Receiving a Code?
If you've tried the steps above and still haven't received a verification code, contact ZeeMee Support and include:
The phone number you're trying to use
A screenshot of any error messages you're seeing
Our team will be happy to help investigate.