Prospective freelancers should know, first of all, that clients receive ratings and reviews at the end of every project. If they were to in any way behave poorly on the site, they risk not being able to hire freelancers again in the future.

It is also a part of the terms of the site that a client must pay for any work that the freelancer delivers, as long as it follows the client’s instructions. That means, as long as a freelancer delivers what was asked for, he can submit a dispute if a client was ever being recalcitrant about paying and the ZMZ admin can charge the client’s account and deliver what is owed.

The project designs are also meant to give the freelancer some protection. In hourly projects, the freelancer is not obligated to continue working until the previous invoice was paid, so a freelancer should be able to find out quickly if the client intends to be difficult without losing time on work.

In project-based projects, the client is actually charged the full amount of the milestone that he agrees to, and the fee is held by ZMZ while the freelancer is working. The client can’t get that money back, unless the freelancer is refusing to deliver the work he promised and the client submits a dispute. Otherwise, the money is on hold for whenever the freelancer has finished their work.