A "soft cost" expense refers to an expense that is not directly related to the production or delivery of goods or services. It is a cost that is difficult to quantify or measure precisely, and typically includes intangible items such as time, effort, and opportunity costs.
There may be certain matters where your firm would like to apply an internal cost which is a percentage of the billed fees. ZenCase recommends creating a soft cost percentage for the invoice fees to account for these type of internal costs.
Setup Percentage Of Invoice Fees Soft Cost To A Matter
Once you've created the percentage of invoice fees soft cost, you can apply the soft cost percentage to any individual matter.
Go to the Matters list page by clicking on the "Matters" button in the left navigation bar.
Click on a matter name from the "Matter Name" column to view a specific matter
On the matter details page, click on the "Settings" tab.
On the settings page, in the left navigation bar click on "Invoices".
Select the Percentage Of Invoice Fees Soft Cost from the "Default Percentage Soft Cost" dropdown.
You can now create charges and generate a pre-bill for the matter.
Let us know if you have any questions!