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Zendrop Inventory, How Does It Work?

Explaining how inventory works with dropshipping and Zendrop.

Inventory Management

There's no inventory listed on Zendrop. Our team in China has relationships with thousands of warehouses and factories, so there's a very high chance your products can be fulfilled. However, it's virtually impossible to know what inventory is available at any given time for a particular product. This is due to our 1 million-plus product catalog and the fact that factories don't have sophisticated ERPs for real-time inventory management.

Store Inventory Requirement

Some platforms require an inventory number when importing products, so the default is set at 50,000. This is an arbitrary number to prevent the system from triggering an out-of-stock warning. Here's what actually happens behind the scenes once an order is placed through Zendrop.

Order Information Check

Once your order is placed in Zendrop, the order information is sent to our sourcing team through our system. Then, the order is double-checked to confirm that there is nothing wrong with the information submitted (product information, shipping location, etc).

Factory Stock Communication

After that, our team in China communicates with our network of factories to see if they have the product in stock. It is rare for them to actually have the product in stock in their warehouse. Remember, they are supplying dropshipping stores, so it doesn’t make business sense for them to buy a lot of stock for a product that may not be selling yet... it's actually impossible. They would wind up with a lot of merchandise that they can’t sell. This would negatively affect cash flow for them and would not be a sustainable business model for them to use. This is true with any dropshipping supplier, they are lying to you if they tell you they have x amount of stock of certain merchandise.

Factory Out of Stock Delay

If the product is not in stock, but available, they must then go order what's needed, this of course causes a delay. Once they have everything they need, the goods are sent to our teams warehouse to be packaged and shipped. Sometimes, the factories our team in China buys from do not have the product in stock at all. They either stopped manufacturing them due to lack of orders, they are in the process of manufacturing more (takes up to 15 days depending on how many they are manufacturing), or a host of other reasons why the factory does not have the product in stock at the moment. In the latter scenario, we would then inform you that the product is out of stock. Now, when the product was first sourced by our team, that product was in stock at one or many different warehouses, or could have been ordered fast -- but that could have been a while ago, and things change quickly. In this scenario, we will inform you what the expected lead time to get the product sourced again will be.

Order Fulfillment, Behind the Scenes

We truly hope this helps clear some things up! Check out the video below for an even deeper dive.

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