ROLE REQUIRED
ZeroTek Administrator
A ZeroTek user is an Okta account that has been assigned a ZeroTek access role. For an overview of how roles work, see Role-based access control (RBAC) for ZeroTek users and How ZeroTek resolves roles for users with multiple assignments. Creating a user is a two-step process: first create the user account in your Okta org, then assign the role.
In most cases, your Okta org was integrated with your existing identity directories (such as on-prem AD or Microsoft 365) during ZeroTek onboarding. This imports your users and creates Okta accounts for them automatically, so your team members likely already have accounts. If so, you only need to assign them a role. For guidance on access configuration best practices, see Advanced system access configuration – MSP best practices and Using the System Access area.
If you need to create multiple users, create them all first, then assign access roles in batches.