Skip to main content

What happens if my wallet balance is too low at renewal?

If your Ziina wallet balance is insufficient at the time of renewal, we’ll automatically attempt to top up your wallet using your saved UAE credit/debit card.

If the top-up fails, your subscription will be automatically canceled, and all Ziina Violet benefits will stop immediately.

To avoid any interruption, please ensure you have a sufficient wallet balance and an active credit/debit card before your renewal date.

Did this answer your question?