Skip to main content

What happens if my wallet balance is too low at renewal?

Updated over 2 weeks ago

If your Ziina wallet balance is insufficient at the time of renewal, we’ll automatically attempt to top up your wallet using your saved UAE credit/debit card.

If the top-up fails, your subscription will be automatically canceled, and all Ziina Violet benefits will stop immediately.

To avoid any interruption, please ensure you have a sufficient wallet balance and an active credit/debit card before your renewal date.

Did this answer your question?