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Who should I contact if something goes wrong?

Updated this week

Contact Ziina Support if:

  • You have issues using your Ziina Card (ZiiCard)

  • The cashback was not tracked or credited

  • You experience any technical issues in the Ziina app

Contact Ounass Support if:

  • You have issues with your Ounass order or service

  • You have questions about delivery, returns, or fulfilment

  • You need help with your Ounass account

Ounass Support contacts:

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