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What should I do if I’m having a general issue in the app?

Updated over a week ago

If you’re experiencing any issues while using the app, we’re here to help. To start troubleshooting, please try the steps below:

  • Make sure your app is updated to the latest version

  • Check that you have a stable internet connection

  • Close and reopen the app

  • Try the action again after a few minutes

If the issue continues, sharing a screen recording that shows what happens when the issue occurs can help our team better understand the problem and investigate it more effectively.

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