Pending transactions may take 24-48 hours to fully process and appear in your transaction history. The funds are reserved from your wallet during this time.
If your transaction is still showing as pending after 48 hours, or if you notice an incorrect charge or any issue with your transaction, please don't hesitate to reach out to our support team — we're here to help!
You can contact us through:
The Ziina app — tap on Support to start a conversation.
Email — reach us at support@ziina.com
When reaching out, please share your transaction details and a screenshot if possible so we can investigate and assist you as quickly as possible.