Business Account
Providing you with all the support you need to manage your finances and grow your business.
136 articles
Can I receive payments in currencies other than AED on my website?
I'm getting an error message when signing up for a Ziina account
Can I enable Face ID with my Ziina Business?
How can I access or edit my account settings?
How can I change my ZiiName?
How can I reset my Ziina pin?
How can I change my mobile number?
How do I close my account?
How can I add/update my email address?
What is Tap to Pay?
Who can use Tap to Pay?
How is Tap to Pay different from QR code payments?
What cards and payment methods are supported with Tap to Pay?
Does Tap to Pay support refunds?
Are there any transaction limits or restrictions for Tap to Pay?
How will I know if a payment went through with Tap to Pay?
Can I use Tap to Pay on Android on multiple devices?
Can I use Tap to Pay on iPhone on multiple devices?
How secure is Tap to Pay on Android?
How secure is Tap to Pay on iPhone?
Does Tap to Pay on Android work on all devices?
Does Tap to Pay on iPhone work on all devices?
How do I set up Tap to Pay on Android?
How do I set up Tap to Pay on iPhone?
Can I use Tap to Pay while connected to VPN?
How do I add my Ziina Card to my Apple Wallet?
What are the transaction fees for Tap to Pay?
Tap to Pay - iOS and Android versions
How Do I Troubleshoot Tap to Pay Issues on My Device?
How do I refund a Tap to Pay transaction?
What are passkeys?
How are passkeys different from passwords?
How do passkeys work on mobile devices?
How do I register a passkey?
Can I use my passkey on multiple devices?
What if I lose access to the device where my passkey is stored?
Is my biometric data shared with the app?
How secure are passkeys compared to passwords and OTPs?
What happens if my device is not compatible with passkeys?
What should I do if I lost my passkeys and can't log in?
What is a cash out?
How can I cash out?
What is the minimum amount I can transfer to my bank account?
What is the maximum amount I can transfer to my bank account?
How long does it take to process my cash-out?
Do I pay a fee to cash out?
Which banks can I cash out to?
Can I update my bank account details?
What should I do if my cash out is marked as Processed or Completed but hasn't arrived?
Can I cash out to my personal bank account?
What are the transaction limits for my verified Business account?
What are the transaction limits for your Ziina Professional account?
What are the fees to use Ziina Business?
What are the fees associated with using Ziina on my website?
How much interest does Ziina charge?
Can I charge customers in currencies other than AED on my website?
What are the fees to use Ziina Business?
Are there any fees for sending/receiving money for Ziina Business?
What are the fees associated with using Ziina on my website?
What are the transaction fees for Tap to Pay?
How much interest does Ziina charge?
How can I start accepting international payments?
What are the foreign exchange (FX) fees?
Does Ziina charge FX fees?
Will the FX fee affect the amount I receive?
Can I avoid FX charges?
Why is there a difference between the exchange rate I see online and what's applied to my payment?
Will I receive the full amount if I create a payment link in AED?
Why did I receive less AED than expected from my foreign currency payment request?
Where can I find the current fees and exchange rates?
What counts as a foreign currency (FX) transaction?
How does currency conversion work?