Business Account
Providing you with all the support you need to manage your finances and grow your business.
163 articles
I'm getting an error message when signing up for a Ziina account
Can I enable Face ID with my Ziina Business?
How can I access or edit my account settings?
How can I change my ZiiName?
How can I reset my Ziina pin?
How can I change my mobile number?
How do I close my account?
How can I add/update my email address?
How do I activate my card?
How can I view my card details?
How do I keep my card secure?
Where can I use the ZiiCard?
What makes Ziina Card different from other payment cards?
Can I use ZiiCard internationally?
Will purchases show in my Ziina app?
Do I need to have money in my Ziina wallet to use the Ziina Card?
Can I freeze or unfreeze my ZiiCard?
What should I do if I suspect fraud or see an unfamiliar charge?
Is there a spending limit on the Ziina Card?
What is ZiiCard?
How do I get ZiiCard?
How do I add my Ziina Card to Apple Wallet?
How do I add my Ziina Card to Google Wallet?
Can I change the name on my card?
Are there any fees for using ZiiCard?
Can I use Ziina Card with Samsung Pay?
When using the ZiiCard, could I be charged fees by third parties?
Can I use ZiiCard at ATMs?
Is ZiiCard physical or digital?
What if a merchant doesn't accept my card?
How do I check my card balance?
What happens if I don't have enough balance?
Why is there a hold on my card?
Can I make purchases if I only have part of the amount?
What about pending transactions?
How do refunds work when using ZiiCard?
What if a merchant charges me incorrectly?
Can I temporarily freeze my ZiiCard?
What if I see a transaction I didn't make?
What's my PIN and how do I manage it?
Am I protected against fraud?
What preventive measures does Ziina take?
What's the difference between Ziina Lite and Violet for cards?
Can I reload or add funds to my card?
When does my ZiiCard expire?
Can someone else use my ZiiCard?
Do I need to notify Ziina before traveling?
What if my card is declined abroad?
What is Tap to Pay?
Who can use Tap to Pay?
How is Tap to Pay different from QR code payments?
What cards and payment methods are supported with Tap to Pay?
Does Tap to Pay support refunds?
Are there any transaction limits or restrictions for Tap to Pay?
How will I know if a payment went through with Tap to Pay?
Can I use Tap to Pay on Android on multiple devices?
Can I use Tap to Pay on iPhone on multiple devices?
How secure is Tap to Pay on Android?
How secure is Tap to Pay on iPhone?
Does Tap to Pay on Android work on all devices?
Does Tap to Pay on iPhone work on all devices?
How do I set up Tap to Pay on Android?
How do I set up Tap to Pay on iPhone?
Can I use Tap to Pay while connected to VPN?
How do I add my Ziina Card to my Apple Wallet?
What are the transaction fees for Tap to Pay?
Tap to Pay - iOS and Android versions
How Do I Troubleshoot Tap to Pay Issues on My Device?
What are passkeys?
How are passkeys different from passwords?
How do passkeys work on mobile devices?
How do I register a passkey?
Can I use my passkey on multiple devices?
What if I lose access to the device where my passkey is stored?
Is my biometric data shared with the app?
How secure are passkeys compared to passwords and OTPs?
What happens if my device is not compatible with passkeys?
What are the transaction limits for my verified Business account?
What are the transaction limits for your Ziina Professional account?
What are the fees to use Ziina Business?
What are the fees associated with using Ziina on my website?
How much interest does Ziina charge?
Can I charge customers in currencies other than AED on my website?
What are the fees to use Ziina Business?
Are there any fees for sending/receiving money for Ziina Business?
What are the fees associated with using Ziina on my website?
What are the transaction fees for Tap to Pay?
How much interest does Ziina charge?
How can I start accepting international payments?
What are the foreign exchange (FX) fees?
Does Ziina charge FX fees?
Will the FX fee affect the amount I receive?
Can I avoid FX charges?
Why is there a difference between the exchange rate I see online and what's applied to my payment?
Will I receive the full amount if I create a payment link in AED?
Why did I receive less AED than expected from my foreign currency payment request?
Where can I find the current fees and exchange rates?
What counts as a foreign currency (FX) transaction?
How does currency conversion work?