Business Account
Providing you with all the support you need to manage your finances and grow your business.
145 articles
- I'm getting an error message when signing up for a Ziina account
- Can I enable Face ID with my Ziina Business?
- How can I access or edit my account settings?
- How can I change my ZiiName?
- How can I reset my Ziina pin?
- How can I change my mobile number?
- How do I close my account?
- How can I add/update my email address?
- Do my customers need to install any specific apps?
- Is an internet connection required to accept payments?
- What is Tap to Pay?
- Who can use Tap to Pay?
- How is Tap to Pay different from QR code payments?
- What cards and payment methods are supported with Tap to Pay?
- Does Tap to Pay support refunds?
- Are there any transaction limits or restrictions for Tap to Pay?
- How will I know if a payment went through with Tap to Pay?
- Can I use Tap to Pay on Android on multiple devices?
- Can I use Tap to Pay on iPhone on multiple devices?
- How secure is Tap to Pay on Android?
- How secure is Tap to Pay on iPhone?
- Does Tap to Pay on Android work on all devices?
- Does Tap to Pay on iPhone work on all devices?
- How do I set up Tap to Pay on Android?
- How do I set up Tap to Pay on iPhone?
- Can I use Tap to Pay while connected to VPN?
- How do I add my Ziina Card to my Apple Wallet?
- What are the transaction fees for Tap to Pay?
- Tap to Pay - iOS and Android versions
- How Do I Troubleshoot Tap to Pay Issues on My Device?
- How do I refund a Tap to Pay transaction?
- What are passkeys?
- How are passkeys different from passwords?
- How do passkeys work on mobile devices?
- How do I register a passkey?
- Can I use my passkey on multiple devices?
- What if I lose access to the device where my passkey is stored?
- Is my biometric data shared with the app?
- How secure are passkeys compared to passwords and OTPs?
- What happens if my device is not compatible with passkeys?
- What should I do if I lost my passkeys and can't log in?
- What is a cash out?
- How can I cash out?
- What is the minimum amount I can transfer to my bank account?
- What is the maximum amount I can transfer to my bank account?
- How long does it take to process my cash-out?
- Do I pay a fee to cash out?
- Which banks can I cash out to?
- Can I update my bank account details?
- What should I do if my cash out is marked as Processed or Completed but hasn't arrived?
- Can I cash out to my personal bank account?
- What are the transaction limits for my verified Business account?
- What are the transaction limits for your Ziina Professional account?
- What are the fees to use Ziina Business?
- What are the fees associated with using Ziina on my website?
- How much interest does Ziina charge?
- Can I charge customers in currencies other than AED on my website?
- What are the fees to use Ziina Business?
- Are there any fees for sending/receiving money for Ziina Business?
- What are the fees associated with using Ziina on my website?
- What are the transaction fees for Tap to Pay?
- How much interest does Ziina charge?
- How can I start accepting international payments?
- What are the foreign exchange (FX) fees?
- Does Ziina charge FX fees?
- Will the FX fee affect the amount I receive?
- Can I avoid FX charges?
- Why is there a difference between the exchange rate I see online and what's applied to my payment?
- Will I receive the full amount if I create a payment link in AED?
- Why did I receive less AED than expected from my foreign currency payment request?
- Where can I find the current fees and exchange rates?
- What counts as a foreign currency (FX) transaction?
- How does currency conversion work?