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How can I receive a statement about my order?

Updated over 3 weeks ago

You can download a statement for each order through the Zip app or Customer Portal.

From the Zip App:

  • Open the Zip app and go to the Payments tab (formerly Orders).

  • Select Active and past orders.

  • Select the order you need the Periodic Statement for.

  • Scroll down to Manage your order and tap Periodic Statement.

  • Tap Download Statement to save it.

From the Customer Portal:

  • Log in to the Customer Portal and go to the Orders tab.

  • Select the order you need the statement for.

  • On the left side under Order Details, click Periodic Statement.

A pop-up window will appear—click Download PDF in the upper left corner.

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