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How do I place an online order with the Zip app?

Updated this week

With the Zip app, you can shop online with any store* that accepts Visa! Here are some helpful steps to get started using Zip for an online order!

To purchase Online

1. Once you have been approved to use the Zip App, you will automatically be brought to the Online tab. Here, you can shop top brands, shop our picks, or search for your favorite store using our search feature.

2. After selecting the store you want, simply shop as you normally would. Once you're done adding items to your cart, head to Checkout.

3. Once you’ve reached the Payment step during checkout, tap “Pay with Zip” at the bottom of the screen to continue.

4. Enter the total amount of your order (make sure to include any taxes or shipping costs!) to request a one-time virtual card. Review your order summary and accept the terms to continue with your order.

Remember to stay within your Spending Power**

5. If the purchase request is approved, a one-time Zip virtual card will be generated, and its information will automatically populate in the credit card fields at checkout. If the Zip virtual card information does not automatically populate in the store's credit card fields, you can enter the information manually or select “Copy card number.”

Zip virtual cards can only be used once, so be sure not to save it as a payment card to your account.

6. After continuing to the store's final checkout page, confirm the Zip virtual card is registered as the payment method and place your order.

Congratulations, you just successfully placed your first Zip Online order! Once you've placed a Zip order, you can view its installment dates and track your payments in the Orders tab of your Zip app.

For help with placing an in-store order using the Zip app, click here.


*Zip can only be used for US purchases. Certain merchant, product, goods, and service restrictions apply.

**Your Estimated Spending Power is a point-in-time estimate of how much you may be able to spend, is not guaranteed, and is impacted by a number of factors. Zip or WebBank may decrease your estimated spending power within its reasonable discretion, including where you have previously had an unpaid balance or have an amount past due. Your spending power is not an open line of credit. Each transaction is separately reviewed for approval. For additional details, please see the terms and conditions.

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