How to clear your browser cache

In the Chrome or Edge browser

a) Click on the Settings menu (3 dots) on the top right hand side

b) Click on Settings

c) On the left hand side, click Privacy and security

d) Under the Privacy and security section click 'Delete browsing data'

e) A new dialogue box will open

f) Select the period to delete from in the Time range drop down menu to 'All time'

g) Ensure check boxes for browsing history, cookies and other site data and cached images and files are ALL are ticked

h) Click on 'Delete data' and wait for that dialogue box to exit

i) Close all open browser tabs, restart your computer and log back in

In the Safari browser

a) Click on the Safari menu in the top left hand corner next to the Apple symbol

b) Click on Preferences...

c) A new dialogue box will open

d) Click Privacy

e) Click on the Manage Website Data button

f) To remove any cached data and cookies from your computer, click Remove all

g) A new dialogue box will open

h) Click Remove Now

i) Wait a few moments, then click Done

j) Close the dialogue box remaining

k) Press Command +Q to quit Safari, restart your computer and log back in.