"Please Note: Older accounts may require an upgrade to our AI Agent Suite. Please email team@zipleads.com.au for more information"
Clear, well-organized knowledge content helps the ai agent provide useful and accurate answers to your leads. Below is a list of the types of knowledge bases and use case examples:
Rich Text - Great for easy direct input of business details, special offerings and extra information the AI Agent should know.
Web Crawler - Great for direct links to website pages, help articles, pricing pages and policies you want the AI to retrieve information from.
FAQ - For specific Question and answers this also you to have direct, approved answers to common customer questions.
File Upload - Supported documents containing searchable text e.g. PDF Documents or Google docs direct from a google drive.
Tables - Can be used for CSV files of Structured information such as pricing grids, product catalogs, or service lists for example.