The email composer lets you add CC and BCC recipients to your emails. This makes it easy to keep several people in the loop on a single thread, while keeping some recipients private when you need to.

CC (carbon copy) and BCC (blind carbon copy) let you send an email to extra recipients.

CC sends the email to people beyond the main recipients in the 'To' field. Everyone who gets the email can see the addresses of all recipients, both the main ones and the CC'd ones.

BCC also sends the email to extra recipients, but privately. BCC'd addresses are hidden from everyone else. Other recipients won't know the BCC'd people received the email.

Project updates: A project manager sends an update to the team and wants to keep senior management or other departments informed. The team goes in the 'To' field and management or other departments go in the 'CC' field. Everyone gets the same information about the project's progress.

Customer communication: A support representative emails a customer directly (the 'To' field) and CCs their manager or another team, such as the technical team, to keep them informed or get their input.

Confidential matters: A manager wants to email a staff member and let HR know without the staff member knowing. The staff member goes in the 'To' field and HR goes in the 'BCC' field.

Bulk emails without revealing addresses: A business sends an announcement or newsletter to many people and doesn't want recipients to see each other's addresses. Putting recipients in the BCC field keeps everyone's address private.

Vendor communication: A business sends a similar message to several vendors or suppliers. The main vendor goes in the 'To' field and the rest are CC'd. All vendors can see who else received it, which keeps things transparent, while the message is still addressed to the main vendor.

Open the composer: Click the "New Email" button, or click "Reply" in an existing email thread.

Find the fields: You'll see the CC and BCC fields next to the regular "To" field.

Add recipients: Click the CC/BCC field to expand it. Enter the email addresses you want to CC or BCC. You can pick an address from the dropdown list (which shows all your contact emails) or type in a new address.

Collapse the fields: When you've added your recipients, click the CC/BCC field again to collapse it. Your recipients will be saved.

Syncing changes: CC and BCC support 2-way sync. Any recipients you add or remove in ZipLeads will show in Gmail/Outlook, and the other way around.

Replying to emails: You can only use "reply all" on emails that have CC or BCC recipients. You can't remove CC/BCC recipients part-way through a thread.

A: No. Adding an outside email to the CC/BCC fields doesn't create a new contact.

A: The conversation only shows in the main contact's thread (the 'To' recipient). It won't appear in the CC/BCC contact's thread.

A: CC/BCC lets you involve several people in an email, either openly or privately. It gives you flexibility and keeps everyone who needs to know in the loop.