This article shows you how to upload and edit closed captions and subtitles in your video courses using the ZipLeads Course Builder. You can add subtitles in multiple languages and use the advanced subtitle editor. This makes your courses more inclusive, accessible and useful to learners around the world.
What is Closed Captions & Subtitle Support?
Closed Captions & Subtitle Support is a feature in the ZipLeads Course Builder. It lets you upload subtitle files to your course videos. You can add subtitles in multiple languages and edit them directly in ZipLeads. There's both a visual editor and a raw editor. Subtitles help you improve accessibility and meet legal requirements. They also help learners who benefit from reading along.
Key benefits of Closed Captions & Subtitle Support
Subtitles make your courses more accessible and easier to follow. Adding captions in different languages helps every learner understand your content.
Reach a global audience by offering subtitles in multiple languages.
Make your content accessible to learners with hearing impairments.
Help learners remember and understand more with on-screen text.
Find and fix errors with real-time subtitle issue detection.
Edit subtitles manually or visually so they're clear and accurate.
Make sure subtitles stay in sync with your video.
How to upload subtitles in ZipLeads
Upload subtitles to your video lessons using standard .srt files. This quickly turns on captions in different languages.
To upload subtitles to your course videos:
Go to Sites > Courses and open the course you want to edit.
Click a Lesson that contains a video.
Find the Upload Subtitles option next to the video player.
Click Upload Subtitle and choose a .srt file from your device.
Select the right language from the dropdown list.
Click Save to attach the subtitle file to the video.
Using the Advanced Subtitle Editor
The advanced editor helps you edit and improve your subtitles. It includes real-time error detection and lets you jump around the video using timestamps.
After you upload a subtitle file, you can use the built-in editor to tidy it up:
Click the Edit Subtitles button next to the uploaded file.
Your subtitles appear in a list, with timestamps and text.
Click a timestamp to jump to that moment in the video.
If there are problems (for example, overlapping lines or gaps), warning icons appear.
Hover over a warning icon to see what the problem is.
Click into the text to make corrections, then select Save Changes.
Raw Mode editing
Raw Mode lets you edit subtitles by hand. It gives you full control over text and timing when you need to be precise.
Raw Mode is handy when you want direct access to the subtitle file's structure:
In the Subtitle Editor, click the Switch to Raw Mode button.
Edit the file using standard .srt formatting (timestamps followed by subtitle text).
Check the formatting carefully to avoid errors.
When you're done, click Save to update the video with your changes.
Frequently Asked Questions
Q: What subtitle formats are supported?
Right now, ZipLeads supports .srt files only.
Q: Can I upload subtitles in more than one language?
Yes. You can upload multiple .srt files, each set to a different language. Viewers can then pick the language they prefer.
Q: Will subtitles automatically line up with the video?
Subtitles sync based on the timestamps in the .srt file. You can adjust the timing in the subtitle editor if you need to.
Q: Do I have to use Raw Mode to edit subtitles?
No. Raw Mode is optional and is for people who prefer editing by hand. The visual editor is an easier alternative.
Q: Can learners choose a subtitle language while watching the video?
Yes. Viewers can switch between the available subtitle languages using the player controls.
Q: What happens if my subtitle file has errors?
ZipLeads shows warning icons for overlapping lines or missing timestamps. You can fix these in the editor before saving.
Next steps
Review your existing video lessons and prepare .srt files for each one.
Upload subtitles in at least one extra language to reach more learners.
Use the Advanced Subtitle Editor to fine-tune your text and timing.
Keep an eye on learner engagement to see how subtitles are helping.