What is the Credential Preview Experience?
Credential Preview is the updated, public-facing certificate page. It focuses on trust and easy sharing. It shows your certificate in a clean, mobile-friendly layout, highlights key details (issuer, issue date and expiry), and gives one-tap options to share or download. This makes achievements easy to promote and verify.
Modern, responsive preview optimised for desktop and mobile.
Clear info boxes for issuer, issue date and expiry.
Public link for easy viewing (no login required).
Key Benefits of Credential Preview
Knowing the value helps your team roll out the new experience confidently and explain it to learners, hiring managers and program stakeholders.
Professional presentation: A modern, high-contrast layout makes the credential feel more valuable.
Faster sharing: Built-in share actions help recipients promote their achievements quickly on major platforms.
LinkedIn add-to-profile: A dedicated button makes it easy to add the credential to a LinkedIn profile (no copy and paste needed).
Structured details: Issuer and validity information appear in clearly separated boxes to build trust.
High-quality downloads: Certificates download as PNG images that keep the design intact.
Sleek, Modern Look
Visual clarity improves credibility and reduces confusion. This matters most when sharing with employers or clients who need to verify a certificate at a glance.
Clean, distraction-free layout that highlights the certificate artwork.
Responsive scaling for small screens and large monitors.
Sharing Options
Easy sharing gives your program more visibility and encourages recipients to celebrate their accomplishments.
Share directly to LinkedIn, Facebook, X (Twitter) and WhatsApp from the preview.
The LinkedIn Add to Profile button places the credential directly on the recipient's profile, so there's no manual entry.
Public links let anyone with the URL view the certificate page without logging in.
Downloading the Certificate (PNG)
PNG downloads keep the design pixel-perfect for screens and quick printing. What you preview is exactly what you save.
One-click Download gives you a PNG image that matches the original layout.
Images are pre-generated when the certificate is issued, so downloads are fast.
Verification & Expiry Behaviour
Clear verification and expiry states help viewers trust the credential and give admins predictable controls.
Viewers open a public certificate page through the share link. Key details help confirm it's authentic.
When a certificate expires, its preview becomes unavailable to the user. The expiry set on an issued certificate takes priority over the template-level expiry.
Optional reminder emails can be customised (replacing the old 2-day and 7-day defaults).
How To Set Up Credential Preview
Setting things up properly makes sure your templates display cleanly, and that issuing and sharing work consistently on desktop and mobile.
Step 1: Create or edit a Certificate/Badge: Memberships → Credentials → Templates → Create Certificate/Badge.
Step 2: Design and map fields in the builder. Preview to confirm names, dates and IDs appear correctly.
Step 3: Send the Certificate/Badge
When you've finished creating or editing the certificate or badge, you can send a test email to your own inbox or share it directly with the recipient. To share, enter the instructor's name and select a recipient. For the email, you can preview the default template or create your own in Templates. Then select your custom template before sending.
You can Preview, Set Expiry, Edit, Delete and Clone a Certificate/Badge by clicking the three dots on the template.
Frequently Asked Questions
Q. Can anyone view my certificate if they have the link?
Yes. Shared certificates can be viewed publicly through a unique URL, but they aren't searchable or indexed.
Q. Is the download a PDF or an image?
It's a PNG image. A high-quality PNG keeps the exact layout and usually downloads faster than a PDF.
Q. What happens when a certificate expires?
The preview becomes unavailable to the user. The issued certificate's expiry overrides the template-level expiry.
Q. Is "Add to LinkedIn profile" the same as Social Planner's LinkedIn connection?
No. Add to Profile adds the credential to a personal profile. Social Planner is for scheduling LinkedIn posts.