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Create and Manage Multiple Pricing Plans in Communities

Offer different membership tiers in a single community, each with its own pricing, benefits and access to private channels, courses and events.

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Written by Matt Phillips

You can create multiple pricing plans within a single community. Offer different membership tiers, set flexible pricing, and give members access to exclusive channels, courses and events based on their subscription.

What Can You Do with Multiple Pricing Plans?

  • Create multiple plans: Offer tiers such as Basic, Pro or VIP, each with different benefits.

  • Set flexible pricing: Choose weekly, monthly, yearly or one-time payments in different currencies, with optional free trials.

  • Bundle exclusive content: Include private channels, paid events, and paid or private courses.

  • Customise plans: Add descriptions and benefits, reorder plans, and highlight your most popular option.

  • Manage memberships: Activate, deactivate, edit or delete plans, and view member counts.

  • Allow plan switching: Members can upgrade, downgrade or change their billing options.

How to Create a Community Pricing Plan

  1. Go to Memberships > Communities > Groups and open your community.
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  2. Open Settings > Subscriptions > Add plan.

  3. Under Access, select the private channels, courses and events included in the plan, or choose Full access to include everything.

  4. Under Details, enter the Plan name and Description.

  5. Under Pricing, select your currency, set up an optional Free trial, and turn on your preferred billing frequencies:

    • Weekly

    • Monthly

    • Yearly

    • One-time

    • Enter the amount for each option you turn on. You can also turn on Test Mode to test payments.

  6. Under Benefits, add, edit or reorder the benefits shown to members.

  7. Review the plan preview and click Create plan. Activate the plan from the subscription list if needed.

How to Manage Existing Pricing Plans

Open your community and go to Settings > Subscriptions.

From here, you can:

  • Activate or deactivate: Use the toggle beside a plan.

  • Edit: Click Edit to update the plan settings.

  • View details or delete: Click the three-dot menu beside a plan.

  • Highlight a plan: Select Mark as most popular from the three-dot menu.

  • Reorder plans: Drag plans into your preferred order.

  • Track members: See how many members are subscribed to each plan.

  • Preview: Click Preview member view to see how plans appear to members.

How to Make Your Community Free

Turn on Make this community free under Settings > Subscriptions to let members join for free.

Note: Paid plans are paused while this option is turned on.

How Members Choose and Manage Plans

When a Member Joins a Community with a Pricing Plan

When joining a paid community, members can:

  1. Compare the available plans, pricing and included benefits.

  2. Click Choose plan on their preferred option.
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  3. Complete the subscription payment.

  4. Once the subscription is confirmed, members get access to the channels, courses and events included in their plan.
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Change an Existing Plan

Members can switch between available plans without leaving the community.

  1. Open the community and click the Manage membership icon.

  2. Click Change plan.

  3. Review the available plans and click Choose plan on the preferred option.

  4. Complete the subscription confirmation.

Note: The existing subscription stays active until the new subscription is confirmed. Access then updates to match the newly selected plan.

View or Cancel a Subscription

From Manage membership, members can:

  • View their current plan, payment method and next payment date.

  • Click Change billing to switch to another available billing option.

  • Click Change plan to upgrade or downgrade.

  • Click Cancel any time to cancel their subscription.

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