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Hiding Countdown Timers in Apple Mail

Stop countdown timers from showing out-of-date information in Apple Mail by turning on the Hide Timer in Apple Mail setting in ZipLeads.

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Written by Matt Phillips

Countdown timers in emails are displayed as animated images. Apple Mail may cache the timer image, which can stop the countdown from refreshing normally when the same email is opened again. Hiding the timer in Apple Mail avoids showing a cached countdown image that may no longer match the current timer state. Other supported email clients keep displaying the countdown as normal.
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How to Hide a Countdown Timer in Apple Mail

Turn on this setting when Apple Mail caching could cause the countdown image to show outdated timer information.

  1. Go to Marketing → Countdown Timers.
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  2. Open an existing timer or click + New to create one.

    Countdown Timers dashboard showing an existing timer being edited and the New option

  3. Open the Styling settings.
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  4. Scroll to the Apple Mail setting.
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  5. Enable Hide Timer in Apple Mail.

    Styling settings showing Hide Timer in Apple Mail enabled

  6. Save the timer.
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  7. Preview and test the email before sending it to your audience.

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