This article shows you how to send payment links to your contacts with their details, like name, email and phone number, already filled in. This gives your customers a better experience and can help you improve conversions.
What can you do while creating the payment link?
You can choose multiple contacts and send them personalised payment links by email and SMS, straight from the editor. Just click the Copy / Send button in the top right.
You can set up your own email and SMS templates, or use the default template provided.
You can also copy the standard link, or choose a contact from the dropdown to get a personalised payment link for that contact.
What will the receiver of the link see?
When your contact opens a payment link sent using the template above, their details, like name, email and phone, will already be filled in. This makes the payment experience personalised.
How to use it
Go to the Payments tab > Payment-Links > Edit.
In the top right corner, you'll see a Copy / Send button. This appears on saved links, or after you save a new link.
Note: You need to save a payment link first before this feature is available. It's also available for links you've already saved.
Limitations of personalised payment links
You can send personalised payment links to a maximum of 50 contacts at once.
Personalised links are only sent to contacts who have a valid email address and a valid phone number.
Payment links won't be sent to contacts who have DND (Do Not Disturb) enabled.