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Connect Zoom to your calendars to create meeting links automatically

This video will show you how to integrate Zoom.

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Written by Daina

Learn how to connect Zoom to your ZipLeads calendars so Zoom meeting links are created automatically for appointments. This makes scheduling simpler and gives your clients a better virtual meeting experience.


What is the Zoom integration for ZipLeads calendars?

The Zoom integration creates Zoom meeting links for your booked appointments automatically. Your calendar events and virtual meetings stay connected. You don't need to make meeting links by hand, so there's less chance of mistakes.

Note: Dynamic Zoom links are only available for Personal, Round Robin, Service and Collective Calendars.


Key benefits of the Zoom integration

Connecting Zoom to your ZipLeads calendars saves time and improves your clients' experience. Meeting links are created for you, so there's less admin and more time for real conversations with clients.

  • Automatic Zoom link generation: Every calendar booking can include a Zoom meeting link automatically. No need to create one yourself.

  • Fewer manual errors: Minimises mistakes like forgetting to add meeting details or links.

  • Saves time: Automates a manual task, so you can focus on higher-value work.

  • Streamlined scheduling: Makes managing appointments more efficient and reliable.

  • Professional experience for clients: Every client gets a consistent, ready-to-go meeting invite.

  • Multi-user sharing: You can let multiple users in your account use the same Zoom account for bookings.
    To connect Zoom using the latest Connections flow, go to:
    Calendars → Settings → Connections → Video Conferencing → Add New → Zoom
    For step-by-step setup and admin scenarios, see "Zoom Integration for Users' Calendar Bookings".


How to set up the Zoom integration with your ZipLeads calendars

There are two built-in ways to connect your Zoom account. Both create meeting links automatically for calendar bookings. You can connect Zoom through your personal profile or straight from your calendar settings. Either way, your clients get a Zoom link without you lifting a finger.

Method 1: Connect Zoom from "My Profile"

  • Go to My Profile in the Settings navigation bar.

  • Go to the Calendar section and click the Video Conferencing tab in the secondary navigation ribbon.

  • Click the blue + Add New button.

  • Click the blue Connect button next to Zoom. A Zoom login window will appear. Sign in to your Zoom account and authorise access.

Method 2: Connect Zoom from Calendar Settings

  • Go to Calendar Settings in the Settings navigation bar.

  • Click the Connections tab in the secondary navigation ribbon.

  • Select the Video Conferencing tab under Connections.

  • In the Video Conferencing section, click the blue Add New button.

  • Click Connect next to Zoom. Sign in to your Zoom account and authorise access.


Check your connection status

To check whether your Zoom account is connected, go to My Profile > Calendar Settings > Video Conferencing. If your account is connected, it will show here.

If Zoom is disconnected and then reconnected, ZipLeads automatically creates Zoom links for upcoming appointments that were booked while it was disconnected and are missing links. You don't have to update each appointment yourself.

To add Zoom as your meeting type to specific calendars:

Settings > Calendars > Edit pencil on your chosen calendar
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  • "Select Team Members & Assign Meeting Location" > Meeting Location (for your profile) > Zoom
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Frequently Asked Questions (FAQs)

Q: Do I need a paid Zoom account to connect it to ZipLeads?
No, a free Zoom account works. Paid Zoom plans may give you longer meetings and extra features.

Q: Can I assign different Zoom accounts to different calendars?
The Zoom integration is tied to your user profile, so each user can connect only one Zoom account.

Q: How do I disconnect or change my Zoom account?
Go to Calendar Settings > Connections > Video Conferencing or My Profile > Calendar Settings > Video Conferencing. Click Disconnect next to Zoom, then reconnect with a different account.

Q: Will Zoom links be included automatically in appointment emails and SMS?
Yes. If Zoom is selected as the meeting location and your notification templates use the {{appointment.location}} merge field, the link will be included.

Q: Why is my Zoom meeting link missing from confirmation emails?
Make sure the meeting location is set to Zoom and the {{appointment.location}} merge field is in the message template.

Q: Can I use both Zoom and Google Meet at the same time?
Yes, you can have both Zoom and Google Meet connected in your integrations. However, only one video conferencing platform can be active per user profile or calendar at a time.

Q: Is the Zoom integration available on all ZipLeads plans?
Yes, the Zoom integration is available on all plans.

Q: Which calendars support dynamic Zoom links?
Personal Booking, Round Robin, Service and Collective calendars support the Zoom integration and create a new Zoom link for each appointment booked.
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