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How to leave ringless voicemail

The way the ringless voicemail works is the contact will see your number pop up on their phone just as if you were giving them a call, however they are unable to answer this and then the system follows them up with an automated voicemail sent from the act

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Written by Daina

This video shows you how to add a Ringless Voicemail action to a ZipLeads workflow so a contact sees your platform's phone number ring, cannot answer, and then receives your pre-recorded voicemail automatically. Use it for lead follow-up or to send a bulk sales message.

Before you start


1. Record and save your voicemail

Record the voicemail message you want contacts to hear and save the audio file to your computer. You will upload this file later in the workflow action.

Tip: A link to a tool for recording the voicemail is included below the video.

2. Open Workflows and create a workflow

  • Go to Automation, then the Workflows tab.

  • Click + Create Workflow to start one from scratch, or open an existing workflow you want to add the voicemail to.

Step 2

3. Rename the workflow

At the top of the builder, click the pencil icon next to the workflow name and type a clear name so you know exactly what this workflow is used for.

Step 3

4. Set your trigger

Click Add New Trigger and choose how you want contacts to be enrolled into this workflow, as you normally would.

Step 4

5. Add the voicemail action

  • Click the plus icon below the trigger to add an action.

  • Type "voicemail" in the search box.

  • Select the voicemail action from the results.

Step 5

6. Upload your voicemail file

In the action panel, click Upload and choose the voicemail file you saved to your computer. The uploaded file then appears in the action, and you can play it to preview how it sounds.

Step 6

7. Name the action and save it

  • Rename the action if you want it to be easier to identify in the builder.

  • Click Save Action.

Step 7

8. Publish and save the workflow

Switch the workflow from Draft to Publish, then click Save to make the workflow live.

Step 8

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