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Pipelines Overview

This video covers how to create and manage your sales pipelines.

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Written by Daina


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This article outlines how to create and manage a Pipeline. Your Pipelines are how you can segment your lead through your sales process.
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To access your Pipelines select "Opportunities" from your main left-hand menu and select Pipelines from the above sub-menu


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Creating a pipeline

  1. Select blue "+ Create Pipeline" button
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  2. Update your Pipeline name and stages:
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    To add a new stage click the blue "+ Add Stage" text


    To re-order your Pipeline stages, click the dots to the left of a stage and drag and drop to make changes


    To delete a stage select the bin icon

  3. Select the blue "Create" Button to save your new pipeline
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    ​Managing a pipeline

  • Select the pencil icon to edit a pipeline

  • Select the bin icon to delete a pipeline


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  • Select the key icon to adjust User access to a pipeline
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​Share with all Users: select if all Users can only view, edit or have no access to the selected Pipeline.

Share with selected users: select which users can view or edit a pipeline


​Exclude Specific Users: select which Users you would like to restrict from being able to view or edit a Pipeline


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Note: Staff Members who are an Admin cannot have their Pipeline accessibility adjusted
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Tracking the Sales Process

  • To toggle between your Pipelines within the Opportunity area, click the dropdown menu and select a pipeline
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Customising Dashboard Reporting

  1. Select the Edit icon for your chosen Pipeline
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  2. Toggle off any stages you do not wish to see in the Funnel Chart or Stage Distribution report of your Dashboard
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  3. To view your changes in the Dashboard page, scroll down to Funnel or Stage Distribution and select the drop down menu to toggle between your sales pipelines
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