This video will show you how to connect an existing WhatsApp Business Account to Zipleads. Please note if you connect an existing WhatsApp account you will not be able to use this outside of ZipLeads due to a restriction imposed by Meta.

If you do not already have an existing WhatsApp Business Account, this video will also show you how to create one so you can use WhatsApp to message your contacts within Zipleads.

Yes, you will select the option you want to reply to. Also, we have color-coated and labeled all inbound messages by channel. WhatsApp is a Channel and SMS and a Channel. The only part is you will need to select the correct channel when replying.

Yes, but there are restrictions. To utilize ZipLeads, you cannot use an existing WhatsApp number if it belongs to another WhatsApp account. This includes your personal WhatsApp Number. To change this, you need to release the number from an existing WhatsApp account. Then it can be added to an existing WhatsApp Account.