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Managing Client Portal Notifications
Managing Client Portal Notifications
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Written by Daina
Updated over 10 months ago

The Client Portal Notifications feature consolidates all notifications from the client portal and its associated child apps into a centralised location – the Notifications Tab. This allows users to conveniently access and manage all their notifications within the application.

How to access Notification?

  • Navigate to the Bell icon within the application.

  • All notifications, including those from child apps (courses, communities), will be listed in the same place.

  • Click on each notification to view details or take relevant actions. All notifications for all community groups, will be found under the same place. For all in-app notifications, users get email notifications too.

All notifications sent via Client Portal (including communities) are charged.

What notifications you will receive?

Here's a list of notifications you will encounter in Notifications Tab:

In-app notification type

Child - App

Email notifications

Tagged in a Comment

Communities

Tagged in a Post

Communities

@everyone in comment

Communities

@everyone in post

Communities

Request to join (User)

Communities

Request to join (Admin)

Communities

Membership approved

Communities

Membership declined

Communities

New Course added in Learning Tab (User)

Communities

New Like

Communities

N/a

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