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Managing Client Portal Notifications

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Written by Daina

The Client Portal Notifications feature consolidates all notifications from the client portal and its associated child apps into a centralised location – the Notifications Tab. This allows users to conveniently access and manage all their notifications within the application.

How to access Notification?

  • Navigate to the Bell icon within the application.

  • All notifications, including those from child apps (courses, communities), will be listed in the same place.

  • Click on each notification to view details or take relevant actions. All notifications for all community groups, will be found under the same place. For all in-app notifications, users get email notifications too.
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All notifications sent via Client Portal (including communities) are charged.

What notifications you will receive?

Here's a list of notifications you will encounter in Notifications Tab:

In-app notification type

Child - App
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Email notifications
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Tagged in a Comment

Communities

Tagged in a Post

Communities
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@everyone in comment

Communities
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@everyone in post
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Communities
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Request to join (User)

Communities
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Request to join (Admin)
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Communities
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Membership approved

Communities
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Membership declined

Communities
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New Course added in Learning Tab (User)

Communities
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New Like

Communities

N/a

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