If you’re receiving an error message that doesn’t include specific instructions, try these troubleshooting steps in order. They often resolve most issues:
Make sure you’re connected to the internet (Wi-Fi or data).
If you are using a VPN, try turning it off to see if it resolves the issue.
Make sure your browser is up to date.
If you’ve tried the above troubleshooting but the issues persist, please contact our Support team with a screenshot or screen recording of the issue, so that we can attempt to replicate the problem.