To deactivate a secondary program for a student if they are no longer participating in it, you can follow this step-by-step guide or  If you would like to see a video, please scroll down to the bottom of this page.

**The user that does this will need Delete Records permissions in their User Settings to be able to do this**

VISIT THE STUDENT’S PROFILE

Use the search on the left side of your RainMaker to search for a student.
​

PROGRAMS TAB

Scroll down to the Programs box, which can be found near the middle of the page.

CHOOSE THE PROGRAM

Choose the secondary program you would like to stop collecting payment on and click “details.”

MARK PROGRAM INACTIVE

At the top of the details page, you will see a box to uncheck to make the program inactive. Checking this box will stop collecting on this program. Uncheck the box and click SAVE at the bottom of the screen.

If you have questions about this or any other features, please feel free to Live Chat our fantastic client support staff from the green NEED HELP? button on the right-hand side of your RainMaker.

Thank you for being a RainMaker!