Did a student decide to stop training? You can cancel a student or mark them a Former Member in these easy steps.
Go to students profile and select Edit above their Contact Information.
2. You will want to changed the Contact Type from Member to Former Member. It will take you to a screen to as when they quit and why they quit.
When they quit?: This will be the date of the LAST time your collected a payment from this student.
Why?: You have options from a dropdown on why they might have decided to stop coming to your dojo. If there is not a good selection, you can always use the Other and write more details on what they told you.
You will want to leave the Stop All Flow Tags checked on so they will not receive unnecessary emails/text messages.
3. Save