To connect your Facebook Page, ensure to meet these criteria:
You have at least Content Access or Full Control over the Facebook Page ✅
Business Integration enabled for ZoomSphere ✅
Two-factor authentication is set accordingly ✅
1. Facebook Page Access ✅
First, ensure you have at least Content task access or Full control access over the Facebook Page you wish to connect to ZoomSphere.
💡 If you have a more minor role or access, you will be unable to connect your Facebook Page to ZoomSphere due to official Facebook limitations that apply to third-party tools.
👉 Always check your Facebook access directly in the Page settings / Page access or People settings in the Business Suite Settings. 👇
💡 If you want to use ZoomSphere to its full potential, we recommend having Facebook Access Full control, but you can also have another access depending on each ZoomSphere App. 👇
ZoomSphere App | Required Facebook Task Access |
Scheduler | Permissions, Content, Ads, Insights |
Analytics / Benchmarking | Insights |
Leads Manager | Permissions, Content, Ads |
Community Manager | Community activity, Messages and calls |
2. Business Integrations ✅
Ensure your Facebook Page is enabled for ZoomSphere in the Business Integrations of your Facebook account.
3. Two-factor authentication ✅
Make sure you've enabled Two-Factor Authentication if your Facebook Page requires it. Facebook now typically requires 2FA by default when managing a Page with a larger number of Fans/Followers. 💡
If you have any questions, don't hesitate to contact us via the in-app chat. ✍️