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My teammates don't see posts/channels in the Scheduler. How can I fix it?
My teammates don't see posts/channels in the Scheduler. How can I fix it?

Learn why teammates don't see posts in the Scheduler app and how to fix it

Tereza avatar
Written by Tereza
Updated over a week ago

Have you just connected a new social media channel to ZoomSphere? Don't forget that you have to add this channel to the Scheduler app and assign Roles to your Teammates!

☝️ If your teammates cannot create any posts for this profile, you probably forgot to grant them access and role to this channel in the Users & Team settings.

Please assign a Scheduler / Community role for each teammate accordingly.

1. Open the Users & Team Settings and access the User's settings.


2. Go to the Access & Roles tab, click the profile icon – so it's highlighted in blue – and choose the Scheduler role for each of the channels. Then, hit the "Save" button.

Once you save the changes, your teammates can start working with this channel.

📚 Find more information about the Scheduler Roles here.


If you have any questions, don't hesitate to contact us via the in-app chat or our email support@zoomsphere.com. 🙂

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