New Users can only be created by the Administrator. There is only one Administrator Account in each ZoomSphere team.
1. Create and Invite a New User
First, click "Create a new user" in the Users & Team Settings.
Basic info
→ Fill in all the information, add an email address, and hit "Save and continue."
Access & Roles
→ Grant access to install apps and create chat channels.
→ Grant access to Social media channels.
→ Assign a Scheduler role.
Shared Apps
→ Select which Apps the User can access and work with.
Invitations
→ Send an email invitation and wait for the user to activate their account.
That's it. Good job! 👏
Now, you must wait for your new teammate to activate their account.
2. Activate the Account (Step-by-step for a new user)
The invitation will be sent to the user's email address. It needs to be accepted by clicking the Join ZoomSphere button.
→ The user needs to create a password and click the Activate button.
The password must meet all requirements to activate the account.
And that is it! 👍
The account activation has been completed, and your new teammate can start working with ZoomSphere. ✔️
Error: You can't use this email – what can I do?
→ It means that this email has already been registered in ZoomSphere, so it can't be added to your team. Learn more