You are about to change the way you are managing your Social Media. Are you ready? 🙂
ZoomSphere is a modular platform, where each module has its own unique purpose to help you stay on top of your Social Media game 😎 . These are the modules you can currently create and work with:
- Publisher module for your content planning, scheduling, and automatic publishing
- Customer Care module for your community management and kick-ass customer service
- Analytics module for tracking your results and staying on top of your performance
- Social Media Feed module for monitoring and social listening of defined keywords across the internet
- Comparisons module for comparing your results and performance with your competitors
- RSS Feed module for tracking new updates on your feed
Once logged-in into your ZoomSphere account, you start with blank surface aka Workspace. Now it is up to you to fill it with different modules to fit your needs. Start by clicking the plus button.
There is no limit in how many modules you can create, your finished result can look little something like this:
Each module can be shared across the teams to individual teammates to provide you with flexibility and effective teamwork. 🙂
Let's have a look how to create a module in 4 easy steps!
Step 1 - Basic Info
Simply select type of module you would like to create, fill the name and select teammates, who should have access to this module (not mandatory). Lastly, give your module proper look! Select which icon and color the module should have.
Step 2 - Connected Profiles
Select which channels you want to manage through this module. You can select from the list of channels connected into the application (Social Media channels, where you are holder of admin rights). If you want to add more channels, you can do so in the Settings - Social Profiles&Apps.
Step 3 – External Profiles
For some of the module is possible to connect external profiles and monitor their data. Simply copy and paste the URL of such a profile. An external profile can typically be your competitors' social media channels.
Step 4 – Exports
And lastly, set up what type of export you wish to receive. Insert your email address or even email addresses of your colleagues to have handy export delivered to your mailbox. Please note that exports option is available to selected modules only.
Save the module and you are ready to go! 💪
If you are still unsure how to tackle some of the modules' creation, just get in touch with us at firstname.lastname@example.org or our in-app chat.
We are always happy to help! 🙂
Customer Success Manager