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Add On Additions and Cancellations

How to add or cancel a membership add on.

Updated over a week ago

Adding Optional Membership Benefits

Depending on your current membership plan, we offer a variety of optional add-ons that can help elevate your classes to the next level!

Understanding cancellation and refund policies is vital to managing your memberships effectively, allowing you to make informed decisions about add-ons and benefits.

1. Log in to your member account.

2. Visit the Membership page to "Browse Add-On Benefits".

3. Select any add-ons you wish to add to your membership

4. Make a payment to finalize the additions.


Remove or Cancel Add-ons

Since the benefits of each add-on have already been provided, we must first receive the membership payment for the current month before it can be removed/ cancelled. Refunds are not applicable for benefits already received during the current billing cycle, and cancellation requests will only affect the upcoming billing cycle.

1) Ensure your current month's payment has been processed.

  • If the payment has already been processed, please notify our team so we can remove the add-on.

  • If the payment has not yet been processed, members can wait until the 21st of the month for their membership fee to be automatically processed, or Make A Payment now toward their membership.

2) Once the current month's payment has been processed, reach back out to us and let us know which add-ons should be removed/cancelled.

  • This change will typically take effect by the end of the month, and the benefits will no longer be provided for the following months.

NOTE: Signing up for the AFAA GFI for ZIN add-on has a 1-year initial commitment. If it has not yet been 1 year since you first added this to your membership, we will not be able to cancel it. However, if the 1-year commitment has been fulfilled, this add-on can be canceled, but refunds for unused periods are not provided.

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