How to Cancel or Pause Your Membership
We’re truly sorry to hear that you’re considering canceling your ZIN or SYNC membership. It's been a pleasure having you as part of our community. Before you decide to leave, we want to remind you of an alternative option to keep your teaching license active and maintain access to your hard-earned benefits and progress.
Consider Putting Your Membership On Hold
Instead of canceling your membership, you have the option to put your account on hold. This allows you to retain your teaching license(s) and access your benefits and progress when you're ready to return. To place your membership on hold, please contact us at support@zumba.com.
How to Cancel Your Membership
If you still wish to proceed with canceling your membership, please click here for ZIN or here for SYNC.
Important: to ensure you aren’t charged fees for the next month, please remember to cancel your membership on or before the last business day of the current month.
We're Here to Help
If you encounter any issues or have questions about the cancellation or hold process, please don't hesitate to contact us. We're here to assist you!
Thank you for being a valued member. We appreciate your support and wish you all the best.
The Zumba Customer Support Team