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Customizing your Doorway Scheduling Form
Customizing your Doorway Scheduling Form
Lauren Neal avatar
Written by Lauren Neal
Updated over a week ago

Many times, the first way your prospects contact you is by scheduling a tour with the chat bot doorway on your website!  You can customize this to the exact needs of your community. 

Bedrooms and Unit Selections
Sometimes more information isn't always better!  Based on your community's needs, you may or may not want to offer bedroom and specific unit options for your prospects to choose from when booking an appointment to tour.  Now you can choose what you'd like to show!

Here's how to make these changes:

Step 1: Log into your Admin Account

Step 2: Click on the “Doorway” option in the navigation.

Step 3: To hide these options, click on the corresponding boxes that say:

  • Hide unit preference select in Scheduling Form

  • Hide unit select in Scheduling Form

Custom Qualifying Questions
To add customer qualifying questions before booking a tour:
Step 1: Log into your Admin account and select the Scheduling tab
Step 2. Select any of the pre built questions you would like required.
Step 3: Select +Add button and type in your site specific questions and required answers
If you have Dog/Cat selected as allowed under Admin>Properties, the pet ownership prescreen question will not ask the prospect on the self schedule tool.

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