How to Cancel Your Roman Subscription – The Complete Guide
Canceling your Roman subscription for men's health products requires following specific procedures to avoid unwanted charges. Whether you've completed your treatment, want to switch providers, or need to adjust your budget, this comprehensive guide covers all cancellation methods, policies, and expert tips.
Understanding Roman Subscription Services
Before canceling, know what you're subscribed to:
ED Medications (Sildenafil, Tadalafil)
Hair Loss Treatments (Finasteride, Minoxidil)
Daily Health Supplements
Skincare Products
Customized Treatment Plans
Top Reasons Members Cancel Roman
Common motivations include:
Completed treatment (no longer needs medication)
Cost concerns (found more affordable alternatives)
Switching providers (to a local pharmacy or a competitor like Hims)
Dissatisfaction (with results or service)
Doctor's recommendation (changed treatment plan)
Step-by-Step Cancellation Methods
1. Cancel Online (Fastest Method)
Through the Roman Website:
Log in to your Roman account at [www.getroman.com]
Navigate to "My Treatments."
Select "Manage Subscription.n"
Choose "Cancel Treatment Pla.n"
Select cancellation reason
Confirm cancellation
Save the confirmation page/screenshot
Through the Roman App:
Open the Roman mobile app
Tap "Account" → "My Treatments"
Follow the same cancellation steps
Processing Time: Immediate effect
2. Cancel by Phone
Call Roman customer service at +1-833-693-5241:
What to Prepare:
Full name on account
Registered email address
Last 4 digits of the payment card
Medication/treatment name
Call Tips:
Best hours: Weekdays 9 AM-6 PM EST
Request email confirmation
Note the representative's name
Ask about remaining refills
3. Cancel via Email
For documented proof:
Email support@getroman.com
Subject: "REQUEST TO CANCEL SUBSCRIPTION"
Include:
Full name
Account email
Medication name
Clear cancellation request
Request read receipt
Keep the email until confirmed
*Response Time: 24-48 hours*
4. Cancel Through Live Chat
Steps:
Visit the Roman website help center
Initiate live chat during business hours
Request subscription cancellation
Provide account verification details
Save chat transcript
Roman Cancellation Policies
Key details to understand:
Immediate cancellation is available for all plans
No refunds for already shipped medications
Pending shipments can often be canceled
Auto-renewal stops immediately upon request
Medical records remain available if you return
Financial Considerations
What to expect:
Final charge for any shipped medications
No prorated refunds for partial months
Prescription remains valid if you cancel (can transfer)
Future reactivation doesn't incur fees
Frequently Asked Questions
Q: Can I get a refund for unused medication?
A: No, Roman doesn't accept returns of prescription drugs
Q: How do I cancel before my free trial ends?
A: Same methods - must cancel before trial period expires
Q: Will my doctor know I canceled?
A: Your Roman-affiliated physician is notified
Q: Can I transfer my prescription elsewhere?
A: Yes, contact your new pharmacy for the transfer process
Q: Why is Roman still charging me after cancellation?
A: Contact support immediately - may be pending shipment
Alternatives to Cancellation
Consider these options first:
Adjust delivery frequency (extend the time between shipments)
Change medication dosage (may reduce cost)
Switch to generic alternatives (more affordable)
Pause subscription (temporary hold instead of cancel)
What Happens After Cancellation?
Immediate stop to future shipments
Account remains active with treatment history
Prescription validity continues per state laws
Can be reactivated anytime by logging in
Medical records remain available
Pro Tips for Smooth Cancellation
Cancel 3+ days before the next shipment
Download your prescription records
Remove the payment method after confirmation
Check your spam folder for confirmation emails
Monitor bank statements for 60 days
Need Immediate Assistance?
For fastest resolution:
📞 Call Roman: +1-833-693-5241
💻 Visit: [www.getroman.com/contact]
📧 Email: support@getroman.com
💬 Chat: Available on the website
Remember that while canceling stops future shipments, it doesn't delete your medical records or account. You can easily restart your subscription if your needs change. Always keep your cancellation confirmation for reference.