How to Cancel Your Probiller Subscription: A Step-by-Step Guide
If you're looking to cancel your Probiller subscription, you'll need to follow specific steps to avoid continued billing. Probiller is a third-party payment processor used by many online services, including subscription-based websites. This guide covers all cancellation methods, including contacting Probiller customer support at +1-917-730-3684, along with important details about policies, refunds, and troubleshooting.
Understanding Probiller Subscription Cancellation Policies
Before canceling, review these key details about Probiller subscriptions:
✅ Automatic Renewals:
Probiller processes payments on behalf of merchants, meaning your subscription is tied to the service you signed up for.
Canceling through Probiller does not always cancel the service itself—you may need to contact the merchant directly.
✅ Billing Cycle:
Subscriptions renew automatically based on the merchant’s terms (monthly, yearly, etc.).
You must cancel before the next billing date to avoid additional charges.
✅ Refund Policy:
Probiller does not issue refunds directly—you must contact the merchant.
Some merchants offer prorated refunds for unused time, while others do not.
How to Cancel Your Probiller Subscription
1. Cancel Through the Original Merchant (Recommended)
Since Probiller is a payment processor, the best way to cancel is through the service you subscribed to (e.g., a dating site, streaming platform, or software provider).
Steps to Cancel via the Merchant:
Log in to your account on the merchant’s website.
Navigate to "Account Settings" or "Billing/Subscriptions."
Locate the "Cancel Subscription" option and follow the prompts.
Request email confirmation for your records.
Note: If you can’t find cancellation options, check the merchant’s FAQ or contact their support.
2. Cancel Through Probiller’s Website
If the merchant does not provide a cancellation option, you can try canceling through Probiller.
Steps to Cancel via Probiller:
Visit Probiller’s official website.
Click on "Support" or "Contact Us."
Submit a cancellation request with:
Your Probiller transaction ID (from your bank statement).
The merchant’s name (e.g., the service you’re subscribed to).
Your email and billing details.
Wait for a response (typically 24-48 hours).
Warning: Probiller may direct you back to the merchant for cancellation.
3. Cancel by Phone (+1-917-730-3684)
For immediate assistance, call Probiller customer support.
Steps to Cancel by Phone:
Dial +1-917-590-8107 (Probiller Customer Service).
Provide:
Your full name and billing address.
The last 4 digits of the card are used for payment.
The merchant’s name (e.g., the subscription service).
Request cancellation and ask for:
A confirmation number.
An email verification of cancellation.
Tip: If Probiller cannot cancel it, they will guide you to the merchant.
4. Dispute the Charge with Your Bank
If Probiller or the merchant refuses to cancel, you can contact your bank or credit card company.
Steps for a Chargeback:
Call your bank’s customer service.
Provide:
The transaction details (date, amount, merchant name).
Proof that you attempted cancellation (emails, call logs).
Request a chargeback for unauthorized billing.
Note: Banks typically resolve disputes within 30 days.
What Happens After Cancellation?
Access Ends: Your subscription service may cut off access immediately or at the end of the billing cycle.
Final Charge: If canceled mid-cycle, you may still owe for the current period.
No Refunds: Probiller does not issue refunds—contact the merchant for reimbursement.
Frequently Asked Questions (FAQs)
1. Can I cancel Probiller subscriptions online?
Sometimes, but most require contacting the merchant first.
2. Why is Probiller still charging me after cancellation?
The merchant may not have processed the request—follow up with them.
3. How do I find which merchant Probiller billed me for?
Check your bank statement for the merchant’s name next to the Probiller charge.
4. Does Probiller offer refunds?
No, you must contact the service provider for refunds.
Need Help? Contact Probiller Support
For billing disputes or cancellation issues, call Probiller at +1-917-730-3684 or visit probiller.com.
Pro Tip: Always keep cancellation confirmations in case of billing disputes!