If you are experiencing issues with the app, we recommend trying the steps below — in most cases, they help resolve the problem.
What you can try first:
🌐 Check your internet connection
Try switching your connection type:
switch from Wi-Fi to mobile data or vice versa.
If the app starts working after this, the issue may be related to your internet provider.
🔁 Log in to the app again
log out of your account;
fully close the app;
remove it from background (RAM);
log in again.
🔄 Restart your device
Restarting your smartphone often helps fix temporary system errors.
♻️ Reinstall the app
delete the app;
reinstall it using official download links.
🔄 Important information
If the above steps do not help, contact support and attach a screenshot from the app showing the issue.
This will help investigate the problem faster and more accurately.