Our specialists monitor the website and app performance 24/7. Under normal conditions, the system operates correctly, and most issues are caused by external factors.
Recommendations to fix the issue:
Check your internet speed and restart your router or mobile data;
Close unnecessary tabs and background apps;
Make sure your device has enough free memory;
Clear browser cache and cookies;
Try connecting via another network or internet provider;
Test the website or app on another device.
For apps: if the above steps don’t help, reinstall the app.
If the issue persists, contact Customer Support, specify when and where the error occurs, and attach a screenshot if possible.