❌ Mistake 1: Sending an amount below the minimum deposit limit
What happens:
The minimum deposit amount is, for example, 25 USDT.
You send 25 USDT, but your wallet deducts a 1 USDT network fee.
➡️ As a result, only 24 USDT is received, which is below the minimum limit.
Such transactions are not credited and may not be refundable.
How to do it correctly:
You should send a higher amount so that after the network fee is deducted, at least the minimum deposit amount is received.
📌 Example:
If the fee is 1 USDT, send 26 USDT or more so that 25 USDT arrives.
Calculation example:
❌ Incorrect: 25 USDT sent → 1 USDT fee → 24 USDT received
✅ Correct: 26 USDT sent → 1 USDT fee → 25 USDT received
❌ Mistake 2: Using the wrong network
What happens:
The selected deposit method is USDT TRC-20,
but the transfer is made via the BEP-20 network (not supported).
➡️ This transaction will not be processed and the funds will not be credited.
How to do it correctly:
Always send cryptocurrency only via the network specified when creating the deposit request.
📌 Example:
If the method is USDT TRC-20, the transfer must be made only via the TRC-20 network.
👑 Important information:
Always check the minimum deposit amount before transferring;
Take network and wallet fees into account;
Use only the network specified in the request.