Winnings are credited to your game account after the game round is completed and settled.
In most cases, this happens automatically immediately after the game ends.
In some cases, the crediting of winnings may take longer, for example:
the game round has not yet been settled;
a temporary technical issue has occurred;
there is a temporary disconnection from the game server or data source;
the round result is under automatic review.
⚙️ In such cases, once the technical issues are resolved, the settlement and payout are processed automatically.
👑 Important information:
If the winnings are delayed for a long time, it is recommended to contact support and provide the following information:
game name (slot);
time of the game round;
unpaid winnings amount;
a screenshot from game history showing the relevant round (if available).
This information helps to review the situation faster and clarify the settlement status.