We've rebuilt how incident forms work in November 2025. These short videos show you everything step-by-step.
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See what's changed and why it makes your life easier.
Learn how to set up a new incident type from scratch.
Customize which fields appear in your incident forms.
Keep your forms tidy with Details and Investigation sections.
Set up questions that appear based on previous answers
Choose how signatures work for each incident type
Handle unavailable parent signatures
Set permissions, categories, and notifications
Edit, archive, and control your incident forms
Move your legacy v1 forms to v2 and get most out of it
Need Help?
Contact our support team or read the full release notes.