This update includes a new reporting feature, plus bug fixes and improvements based on your feedback. Thank you for making 1Place better.
H&S Incidents
Incident Excel Reports - New:
Incident Report (Task): Introducing a new Incident Report option (located below the original Incident Report) designed for large data exports. Perfect for pulling 1,000+ incidents or extensive date ranges (up to 1 year) without timing out. Reports process in the background, allowing you to leave the page entirely.
Report Tasks Tab: Access your background-processed reports anytime from the new Report Tasks tab. Your reports are personal to you - only you can see and download the reports you've requested. Download completed reports at your convenience, or use the email link sent when your report is ready. No more waiting around for large exports to finish.
The original Incident Report remains available for quick, smaller exports. We're considering expanding background processing to other Excel reports in the future.
Incident Excel Reports - Fixed:
V2 Incident Type Reports: Reports now include incidents from all versions, not just the selected version, as originally intended
Archived Incident Types: Archived incident types are now available to export in Excel reports
Incident PDFs & Display - Fixed:
PDF Reports - Hazard Information: Hazard information now displays correctly in V2 incident PDF reports and history reports. Added signature status to incident PDF reports
PDF Generation - Number Fields: PDF reports now generate successfully even when number fields have no validation values configured in the builder
Incident Register - Name Display: Long incident names (affected person/child names) now wrap to multiple lines instead of being cut off
Incident Builder - Fixed:
Draft Versions: Users can now delete draft versions from the versions page as expected
Builder Preview: Preview now correctly reflects the 'Show all Sections on a Single Page (App)' setting when editing templates
Investigation Button: The Investigation button is now hidden when an incident type has no investigation questions, or when investigation questions have conditional rules that haven't been triggered yet. This keeps the interface cleaner and more focused.
Incident Dashboard - Fixed:
H&S Widgets: Dashboard widgets now only display active incidents, excluding inactive incident data
Checklists & Tickets
Checklist Excel Reports - Fixed:
Sub Questions: Fixed multiple Excel reports where conditional questions (sub-questions) weren't displaying correctly.
Affected reports: Checklist Report, Checklist Exception Report, Checklist Change History Report, Checklist Answers Report, and Checklist Answers Group Report
Tickets - Fixed:
Email Layout: Fixed layout issues in ticket email notifications
Site Dashboard - Improved:
App/PWA: When creating a checklist, ticket, or incident from a site's dashboard, the current site is now automatically pre-selected for your convenience
Settings
Improved:
OTP Password Reset: Added ability to send one-time password (OTP) to a secondary email address when resetting passwords
System & Performance
Fixed:
User Uploader: Improved performance for clients with large numbers of users - user upload process no longer times out
Exception Calendar: Exception dates now correctly apply to new sites linked to a franchisee
API (For Business Intelligence Users)
Improved:
Ticket Category API Endpoint: New API endpoint added for ticket categories, improving data integration with BI tools
Incident Report Filter: Added Answer Type filter to Incident Report API for more granular data querying
Spotted an issue or have feedback? Contact our support team at support@1placeonline.com.