Drafts
Sometimes you might start an incident, checklist or ticket but can’t finish it, for example because your internet is poor or you’ve gone offline. That’s okay! Your work is saved as a draft so you can finish it later.
It’s now easier to see when your device is offline. A Working offline banner appears at the top of the screen, and a line appears across the cloud icon.
If you try to submit something while offline, it won’t go through. Instead, an error message will pop up and it will automatically be saved in your Drafts folder.
Where to Find Your Drafts
At the top of the screen, you’ll see a button that says “Drafts.” Click it, and you’ll see three sections:
Drafts Unsubmitted Incidents
Drafts Unsubmitted Checklists
Drafts Unsubmitted Tickets
Any items you've started but haven't submitted will be listed there.
How to Finish or Delete a Draft
To finish your draft:
Click the name of the checklist/incident/ticket you want to complete.
Once open, you can finish filling it in then click "Submit".
To delete a draft:
Click the "Garbage can" icon next to it.
After You Submit a Draft
When you have submitted the incident from the Drafts folder, it will remove the checklist from the Drafts folder and add it to the top of the 'Checklist' tab.
This makes it easy to keep track of what’s done and what still needs your attention.
Note: Drafts are saved only on the device where they were created. They are not automatically synced or shared across other devices or platforms.
If you need to access or complete a draft, please make sure to use the same device where it was originally started.
Favorites
The Favorites feature lets you save your "Favorite" submitted checklists so you can find them quickly later. It’s perfect for checklists that you use often or want to revisit later on.
Notes:
You can only favorite submitted checklists, not drafts or templates.
Only you can see your favorites — they are not shared with your team.
Two ways to view the "Favorites"
Click the ☰ (hamburger lines) in the corner of the screen then click Favorites.
In the home page, click "Favorites" under your Center name.
How to add a Checklist to Favorites
Find the checklist you’ve already filled out, or start a new one.
When you’re done with the checklist, click the "Submit" button in the top corner.
Before submitting, tick the box that says “Keep in Favorites?” then click "Submit".
How to remove a Checklist from Favorites
Go to Favorites list.
Find the checklist you want to remove then click the three dots next to it.
Tick “Remove Favorites.”
Settings
To find the settings tab, click ☰ (hamburger lines) and then "Settings" at the lower part of the menu.
Here’s what you’ll see in Settings:
Add newly-taken photos to device galley: Allows photos taken within the 1Place app to be stored on the user phone or tablets personal photo gallery.
Sync data for offline: Choose how often the app syncs data in the background. The default is now Weekly. If your device needs to sync more often, change this to Daily.
Export: Click this if you want to save or back up your data from 1Place.
Import: Allows you to import or upload data into 1Place
Import Images: Allows you to import or upload images from your device into the app.
Privacy Policy: Once ticked, the separate privacy policy link will appear. This is to ensure legal compliance and transparency for users based on their country’s data protection laws.
