📅 Booking a Hitch
1️⃣ Go to the Schedule Tab in the 5F OTR Mobile App
2️⃣ Alternatively, navigate to: Menu > Support > Scheduling > Book a Shift > How Do I Book A Shift
🚫 If You Are Not Enabled to Book a Hitch
1️⃣ Go to: Menu > Support > Scheduling > Book a Shift > Why Can’t I Book Shifts?
You may be unable to book a hitch due to one of the following reasons:
❌ Not set up as a dedicated driver: Submit a request for your preferred region.
🎓 Incomplete 5F CPG Certification: Ensure you've watched all training videos and completed quizzes. Go to: Menu > Support > Rewards > Training Videos.
⏳ On Probation: You may not be eligible until probation is complete.
🕒 If Your Preferred Days/Times Are Unavailable
🔒 Hitch slots are limited based on driver demand and load volume to ensure all drivers have enough loads.
📞 Contact your Regional Area Manager for assistance with being added to a hitch.