Consider this article your kitchen’s chill pill. This troubleshooting can help your restaurant’s refrigeration run the way it should.
Problem: Unit is too warm
Unplug the unit and plug it back in. The connection may be loose.
Reset the GFI on the outlet if it has one.
Unplug the unit, press the red “reset” button in until you hear a click, then plug the unit back in.
Reset the breaker, even if it doesn’t look tripped.
💡Tip: If you’re not sure which breaker the unit is connected to and it doesn’t look like any are tripped, run your hand down the breakers and see if any feel loose. Toggle that loose breaker off for at least a minute and then back on.
Verify that the condenser coil is free of dust and debris.
Remove the grate to expose the coils. Use a rag to wipe down the coils.
💡Tip: Never cleaned a coil before? Check out this instructional video for a step-by-step guide.
Check the evaporator for frost or ice buildup. The evaporator is behind the fans inside the cooler.
If there’s frost, skip to the Ice buildup in the unit steps below.
Problem: Leak present
Find a grate or vent near the bottom of the unit. Remove that grate to expose the condenser coils.
Find the drain pan and pipe. Adjacent to or behind the coils, you should see a shallow plastic pan (the drain pan) with a drain pipe or tube leading to it.
Purge the drain pipe using compressed air or a wet vac so the water will drain properly again.
Make sure the drain pan is properly aligned with the drain pipe to avoid future leaks.
Reattach the grate.
Problem: Ice buildup in the unit
Relocate product to another cooler/freezer.
Unplug the unit overnight with the doors open. When the ice is melted, plug the unit back in and check the temperature in an hour.
Check the gaskets of the unit after the defrost has been completed. If condensation can get in the unit, it can cause ice/frost buildup. It may be time to replace the gaskets to prevent further issues.
💡 Tip: If the gaskets are loose, cracked, or worn, it's time to replace them. Send us a photo of the make/model/serial tag for the unit, and we’ll order a replacement for you.
Further Troubleshooting
